Whitehorse Services

Location: Southeast Yukon - Km 1425.5 Alaska Highway
Population: 24,150 - Capital of Yukon Territory
First Nations: Ta’an Kwach’an Council & Kwanlin Dun First Nation

Medical Services: Whitehorse General Hospital; Whitehorse Health Centre; Yukon Government Health & Social Services; 10 private Medical Clinics (including two walk-in clinics); several NGOs.

Categories
Abortion HIV, Aids or Hepatitis C
Adoption Hospice
Alcohol & Drugs Immunization
Breast Health Income Support
Child Care Insured Health & Hearing
Child Health Legal
Community Health Mental Health
Continuing Care Organ Donation
Counselling and Support Pharmacies
HIV, Aids or Hepatitis C Poison
Dental Pregnancy
Diabetes Sexual Assault, Family Violence
Disability Sexually Transmitted Infection Testing
Doctor Tobacco
Gay and Lesbian Vaccinations
Health Promotion  

 

Service Providers:
Yukon Government (YG),
Whitehorse General Hospital (WGH),
First Nation (FN)
Non-governmental Organizations (NGO)

Service Provider Sector Category/
Branch
Service & Link to more information (if available) Whitehorse Toll Free Extention Office Hours Description
YG Women Abortion See Abortion Services          
YG All Adoption Child Placement and Adoption (867) 667-3002 1-800-661-0408 3002 Mon - Fri:
8:30am to 5:00pm
Services include adoption, foster care, services for children in care, child abuse treatment and child care services.  
YG Adult Alcohol & Drugs Alcohol and Drug Treatment & Services (867) 667-5777 1-800-661-0408 5777 Mon - Fri:
8:30am to 4:00pm
Prevention, Counselling, Inpatient Treatment, Outreach & Youth services.
NGO Adult Alcohol & Drugs Alcoholics Anonymous (867) 668-5878 n/a n/a n/a Call for meeting times and location.
NGO Adult Alcohol & Drugs Blood Ties Needle Exchange (867) 633-2437 1-877-333-2437 n/a Mon - Fri:
8:30am to 4:30pm;
Closed 12:00 to 1:00pm
Providing Support and Education for Individuals, Families, Agencies and Communities in Relation to HIV/AIDS and HEPATITIS C
YG Adult Alcohol & Drugs Detox Centre (867) 667-8473  Collect calls
accepted
n/a 24 hours/day
7 days a week 
Supervized detoxification.
NGO Adult Alcohol & Drugs Outreach Van - "No fixed address"  (867) 334-1647 n/a n/a Mon - Sat:
4:00pm to 9:00pm
Serves Whitehorse
streets
Provides food, clothing, and nursing, harm reduction material and counseling to street-involved children, youth, and families. The van travels the streets of Whitehorse six nights a week with the aim of reducing the harmful effects of poverty, drug and alcohol use, homelessness and the goal of aiding those affected in transitioning from the streets or substance abuse.
NGO All Alcohol & Drugs Fetal Alcohol Syndrome Society of Yukon (FASSY) (867) 393-4948 n/a n/a Mon - Fri:
9:00am to 4:00pm
Support and understanding for individuals affected by prenatal alcohol.
NGO All Alcohol & Drugs Al-Anon or Alateen (867) 667-7142 n/a n/a Call for meeting
times and locations.
Help for families of alcoholics by practicing the Twelve Steps, by welcoming and giving comfort to families of alcoholics, and by giving understanding and encouragement to the alcoholic.
WGH Women Breast Health Mammography (867) 393-8740 n/a n/a Mon - Fri:
8:30am to 5:00pm
Recommends a mammogram every 2 years for women 50 and older. Self referral after 50, doctor referral required under 50.
YG Children Child Care Child Care Services Unit (867) 667-3492 1-800-661-0408 3492 Mon - Fri:
8:30am to 5:00pm
Ensures quality, accessible and comprehensive childcare services for Yukon children and families. Some services include: childcare subsidies; direct operating grants to licensed child facilities.
YG Children Child Care Child Care Subsidy Program (867) 667-3492 1-800-661-0408 3492 Mon - Fri:
8:30am to 5:00pm
The subsidy program assists families who need child care for their children and may not be able to afford the cost of child care.
YG Children Child Health Children's Dental Health (867) 667-8360 1-800-661-0408 8360 Mon - Fri:
8:30am to 5:00pm
See web page link for individual School contacts.
YG Children Child Health Early Childhood (867) 667-3745 1-800-661-0408 3745 Mon - Fri:
8:30am to 5:00pm
Provides a range of supports for children, and their families to ensure they get the best possible start in life, as well as through their early school years, through a variety of programs.
YG Children Child Health Family Services (867) 667-3002 1-800-661-0408 3002 Mon - Fri:
8:30am to 5:00pm
Provides early identification of problems leading to family breakdown and child abuse/neglect and early remedial action to prevent family breakdown and child abuse/neglect.
YG Children Child Health Healthy Families (867) 667-3745 1-800-661-0408 3745 Mon - Fri:
8:30am to 5:00pm
Early intervention program birth to 5 years, for high risk families.
YG Children Child Health Placement and Support Services (867) 667-3002 1-800-661-0408 3002 Mon - Fri:
8:30am to 5:00pm
Foster Care Services, Child Abuse Treatment Services (CATS), Adoption Services, Services to Children in Care and Custody
YG Children Child Health Youth Justice (867) 667-3610 1-800-661-0408 3610 Mon - Fri:
8:30am to 5:00pm
Works to prevent or reduce the incidence of youth crime; promote health and well-being of youth and families; deliver safe, secure and culturally sensitive programs in response to youth crime, and promote healthy re-integration of young persons into the community.
YG All Community Health Environmental Health (867) 667-8391 1-800-661-0408 8391 Mon - Fri:
8:30am to 5:00pm
Provides information, advice, inspections and enforcement services on water quality, sewage and solid waste disposal, food quality, institutional hygiene, specia. Promotes care for the environment in the interest of human health. 
YG All Community Health Mental Health Services (867) 667-8346 1-800-661-0408 8346 Mon - Fri:
8:30am to 5:00pm
Community mental health clinic offering assessment, individual and group therapy, supportive counselling and referral services for a wide range of emotional and behavioural problems and mental illnesses. Mental health professionals work to provide assistance in managing depression, anxiety, schizophrenia, and bipolar disorders.
YG Senior Continuing Care Community Day Program (867) 667-8961 1-800-661-0408 8961  Mon - Fri:
8:30am to 5:00pm
Provides services and support to adults with cognitive or physical impairments and to their caregivers, making it possible for them to experience an optimum quality of life while continuing to live in the community.
YG Senior Continuing Care Copper Ridge Place (867) 393-7500 1-800-661-0408 7500  Mon - Fri:
8:30am to 5:00pm
Residential Care facility
YG Senior Continuing Care Home Care Program (867) 667-5774 1-800-661-0408 5774 Mon - Fri:
8:30am to 5:00pm
Provides health services to individuals who cannot easily access health care in the community, or who need assistance in performing daily activities.
YG Senior Continuing Care Macaulay Lodge (867) 667-5955 1-800-661-0408    Mon - Fri:
8:30am to 5:00pm
Residential Care facility
YG Senior Continuing Care Respite Care Services (867) 667-8961 1-800-661-0408 8961  Mon - Fri:
8:30am to 5:00pm
Respite Care Services are available to provide short-term relief to caregivers looking after a relative or friend at home in the community.
YG All Counselling and Support Many Rivers Counselling (867) 667-2970 Collect calls
accepted
n/a Mon - Fri:
9:00am to 5:00pm
Provides counselling services to all Yukon communities
NGO All Counselling and Support Second Opinion Society (SOS) (867) 667-2037 n/a n/a Call  
NGO Women Counselling and Support Victoria Faulker Women’s Center  (867) 667-2693  Collect calls
accepted
n/a

Mon - Wed and Fri:
11am to 3pm
& most Thursdays:
3pm to 9pm

Information, counselling, referrals, programs and education on all women's issues.
NGO Youth Counselling and Support Bringing Youth Towards Equality (BYTE) (867) 667-7975 n/a n/a Mon - Fri:
9:00am to 4:30pm
B.Y.T.E.’s services are directed at youth between ages 12 - 29. B.Y.T.E. seeks to bring about positive change by promoting social consciousness towards: youth culture, human rights, the environment, racism, violence, substance abuse, homelessness, spirituality, sexuality and politics.
  Adult Dental See Dental & Denture Clinics          
YG Children Dental Children's Dental Health (867) 667-8360 1-800-661-0408 8360 Mon - Fri:
8:30am to 5:00pm
See web page link for individual School contacts.
YG All Diabetes Diabetes Centre (867) 393-8711 n/a n/a Mon - Fri:
8:30am to 5:00pm
Diabetes education and support for all adults diagnosed with diabetes. Requires referral from family doctor or community health centre. Services provided to communities via TeleHealth.
NGO All Disability Autism Yukon (867) 667-6406 n/a n/a Call Support for families and individuals with Autism Spectrum Disorder. Resource Library.
NGO All Disability Learning Disabilities Association of Yukon (867) 668-5167 n/a n/a   Provides Services and programs for all Yukoners with learning disabilities.
YG All Disability Services to Persons with Disabilities (867) 393-7169 1-800-661-0408 4169 Mon - Fri:
8:30am to 5:00pm
Day Programs, Disability Supports, and Respite Care for families.
YG All Disability Supported Independent Living (867) 667-5670 1-800-661-0408 5670 Mon - Fri:
8:30am to 5:00pm
Provides support to individuals to enable them to live independently in the community.
NGO All Disability Yukon Council On Disability (867) 668-6703 n/a n/a Mon - Fri:
8:30am to 5:00pm
Dedicated to providing quality services to promote social and economic independence for persons with disabilities. 
YG Children Disability Child Development Centre (867) 456-8182 1-866-835-8386 n/a Mon - Thu:
8:00am to 4:30pm
Friday:
8:00am to 4:00pm

Closed from mid-June
to mid-August
Provides early supports and services to children from birth to school age, particularly those whose needs are special. Assessment of a child’s development; integrated therapeutic preschool program; home-based programs; regular visits to rural Yukon communities;  education and support groups for parents and caregivers; and  resource materials for parents and community members.
Other All Doctor Doctor Clinics (Private)          
YG All Doctor Doctors/Clinics taking new patients - information line (867) 393-6980 1-800-661-0408 6980 Automated phone
message.
HSS updated list of doctors accepting new patients.
WGH All Doctor Obstetrician and Gynecologist Office (867) 393-8915  n/a n/a By referral only. You must be referred by a licensed physician. This would include your family doctor or a physician working from a walk-in clinic.
WGH All Doctor Specialist Clinic (867) 393-8748 n/a n/a Mon - Fri:
8:30am to 5:00pm
You must be referred by a licensed physician. This would include your family doctor or a physician working from a walk-in clinic.
WGH All Doctor Whitehorse Surgeons Office (867) 393-8908 n/a n/a Mon - Fri:
8:30am to 5:00pm
You must be referred by a licensed physician. This would include your family doctor or a physician working from a walk-in clinic.
NGO All Gay and Lesbian Gay and Lesbian Alliance Yukon (GALA) (867) 333-5800 n/a n/a n/a Support and Resources for Gays and Lesbians, both adults and youth.
NGO Youth Gay and Lesbian Kids Help Phone n/a 1-800-668-6868 n/a 24 hours/
7 days a week
Couselling and information on all Kids related topics.
YG All Health Promotion RPAY Healthy Living (867) 668-3012 n/a n/a Mon - Fri:
9:00am to 4:00pm
4 week program for healthier, active living. Includes nutritional info, walking program, and support.
NGO Adult HIV, Aids or Hepatitis C Blood Ties Four Directions Centre (867) 633-2437 1-877-333-2437 n/a Mon - Fri:
8:30am to 4:30pm
Mainly counsel people infected with, or affected by, HIV/Aids or Hepatitis C.
YG Adult HIV, Aids or Hepatitis C Communicable Disease Control (867) 667-8369 1-800-661-0408 8369 By appointment only:
Mon - Fri:
8:30am to 12:00pm
Drop In:
12:30pm to 4:00pm
Confidential testing for all infectious & sexually transmitted diseases including Hep C, HIV, STIs, TB. Testing, Treatment & Support.
NGO All Hospice Hospice Yukon (867) 667-7429 n/a n/a Mon - Fri:
11:30am to 3:00pm
Provides support for individuals and their loved ones facing advanced illness, death and bereavement. Address the diverse physical, mental, emotional, social, and spiritual needs of all those who come to us for support.
YG All Immunization Flu Shot (867) 667-8864 1-800-661-0408 8864 Mon - Fri:
8:30am to 5:00pm
Between October and December, Yukon residents are being encouraged to get their flu shot. Flu shots are free for all Yukon residents. Call for clinic times and dates.
YG Seniors Income Support Yukon Seniors Income Supplement (867) 667-5674 1-800-661-0408 5674 Mon - Fri:
8:30am to 5:00pm
The Yukon government provides an income supplement of up to $100 monthly to low income seniors 65 years and over who are also receiving the federal old age security (OAS) and guaranteed income supplement (GIS).
YG All Insured Health & Hearing Chronic Disease Program (867) 667-5092 1-800-661-0408 5092 Mon - Fri:
8:30am to 5:00pm
The Chronic Disease and Disability Benefits Program provides benefits for Yukon residents who have a chronic disease or a serious functional disability.
YG All Insured Health & Hearing Coverage Outside Yukon (867) 667-5209 1-800-661-0408 5209 Mon - Fri:
8:30am to 5:00pm
If you maintain your Yukon residency and your registration with the Yukon Health Care Insurance Plan, you have basic coverage for medically necessary hospital and physician services. However, there are limitations to the coverage which you should know about before you begin your journey.
YG All Insured Health & Hearing Hearing Services (867) 667-5913 1-800-661-0408 5913 Mon - Fri:
8:30am to 5:00pm
Provides a complete range of audiology and hearing aid services to Yukon residents of all ages.
YG All Insured Health & Hearing Medical Travel (867) 667-5203 1-800-661-0408 5203 Mon - Fri:
8:30am to 5:00pm
Travel for medical treatment program is available to help eligible persons with the cost of medically necessary transportation. Medical emergency and non-emergency services, which are not available in the home community but are necessary for the well being of the patient.
YG All Insured Health & Hearing Yukon Supplementary Allowance (867) 667-5674 1-800-661-0408 5674 Mon - Fri:
8:30am to 5:00pm
If you are a Yukon resident and are receiving or are eligible to receive Social Assistance, you may also be eligible to receive the Territorial Supplementary Allowance, (TSA).
YG All Insured Health & Hearing Yukon Health Card (867) 667-5209 1-800-661-0408 5209 Mon - Fri:
8:30am to 5:00pm
Provides coverage for medically required hospital and medical services, and certain dental-surgical procedures. The cost of providing these services to Yukoners is met through the general revenues of the territory. You pay no premiums.
YG Children Insured Health & Hearing Children's Drug and Optical Program (867) 667-8494 1-800-661-0408 8494 Mon - Fri:
8:30am to 5:00pm
Designed to assist low income families with the cost of prescription drugs and eye care for children under the age of 19.
YG Senior Insured Health & Hearing Pharmacare (867) 667-5403 1-800-661-0408 5403 Mon - Fri:
8:30am to 5:00pm
To be eligible for benefits you must be registered with the Yukon Health Care Insurance Plan (YHCIP). You must be a Yukon resident at least 65 years of age or aged 60 and married to a living Yukon resident who is at least 65 years of age.
YG All Legal Public Guardian and Trustee (867) 667-5366 1-800-661-0408 5366 Mon - Fri:
8:30am to 5:00pm
Operates under Yukon law to protect the legal rights and financial interests of children, to act as guardian of last resort for adults who require financial and personal decision making, and to administer the estates of deceased and missing persons where there is no one else to do so.
NGO All Mental Health Many Rivers Counselling (867) 667-2970 Collect calls
accepted
n/a Mon - Fri:
9:00am to 5:00pm
Provides mental health counselling services to all Yukon communities.
YG All Mental Health Mental Health Services (867) 667-8346 1-800-661-0408 8346 Mon - Fri:
8:30am to 5:00pm
Community mental health clinic offering assessment, individual and group therapy, supportive counselling and referral services for a wide range of emotional and behavioural problems and mental illnesses. Mental health professionals work to provide assistance in managing depression, anxiety, schizophrenia, and bipolar disorders.
YG All Nutrition WGH Nutritionist - Community Dietitian (867) 456-6160 1-800-661-0408 6160 Mon - Fri:
8:30am to 5:00pm
Doctor referral required.
YG All Organ Donation Yukon Organ Donation Program (867) 667-5209 1-800-661-0408 5209 Mon - Fri:
8:30am to 5:00pm
Information on how to become an organ donor.
Other All Pharmacy Commercial Pharmacies          
WGH All Poison Poison Control (867) 393-8700 n/a n/a    
  Women Pregnancy See Pregnancy          
YG All Sexual Assault, Family Violence See Sexual Assault & Family Violence          
NGO Adult Sexually Transmitted Infection Testing Blood Ties Four Directions Centre (867) 633-2437 1-877-333-2437 n/a Mon - Fri:
8:30am to 4:30pm
STI testing available 1:00pm to 3:00pm Wednesdays only, on a walk-in basis
YG Adult Sexually Transmitted Infection Testing Communicable Disease Control (867) 667-8323 1-800-661-0408 8323 By appointment only:
Mon - Fri:
8:30am to 12:00pm
Drop In:
12:30pm to 4:00pm
Confidential testing for all infectious & sexually transmitted diseases including Hep C, HIV, STIs, TB. Testing, Treatment & Support.
YG Adult Sexually Transmitted Infection Testing Community Health Centres provide STI testing in all communities          
YG Adult Tobacco Smoker's Line (867) 667-8393 1-800-661-0408 8393 Mon - Fri:
8:30am to 5:00pm
Free Smoking Cessation Kit and some programming is available.
NGO All Tobacco Canadian Cancer Society (867) 668-6440 1-888-939-3333 n/a Mon - Thur:
11:00am to 2:00pm
Support and resources for quitting smoking.
YG All Vaccinations Travel Clinics (Vaccinations) - Whitehorse Health Centre (867) 667-8864 1-800-661-0408 8864 Mon - Fri:
8:30am to 5:00pm
Free consultation with an experienced Community Health Nurse who reviews your health history and previous vaccinations.